Privacy policy

At Anglian Pharma, we are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, billing address, shipping address
  • Contact Details: Email address, phone number
  • Payment Information: Payment details (processed securely via third-party providers)
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on the site, interactions
  • Marketing Preferences: Your preferences for receiving marketing communications

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage payments and prevent fraud
  • Communicate with you regarding your orders or inquiries
  • Improve our website, products, and services
  • Send marketing emails (only with your consent)
  • Comply with legal obligations

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Contractual necessity – to fulfill your orders
  • Legal obligation – for tax and regulatory compliance
  • Legitimate interests – to improve our services and prevent fraud
  • Consent – for marketing communications

4. Sharing Your Information

We may share your data with:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping and delivery partners
  • IT and website service providers
  • Legal or regulatory authorities when required

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting requirements

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience
  • Analyze website traffic
  • Personalize content and ads

You can manage or disable cookies through your browser settings.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Anglian Pharma
Email: contact@anglian-pharma.com
Contact: +44 7722 522 877